Privacy Policy
Your privacy matters. Learn how we protect your data as a booking aggregator service.
Last updated: September 02, 2025 | Effective immediately
1. Introduction
About Our Role
BookJawaiSafaris operates as a booking aggregator service. We connect travelers with licensed safari operators in Jawai. This privacy policy explains how we handle your personal information in this capacity.
Important: We act as an intermediary between you and safari service providers. While we ensure data protection on our platform, final service delivery is handled by our partner operators.
2. Information We Collect
2.1 Personal Information
- Contact Details: Name, email, phone number, address
- Booking Information: Safari dates, party size, preferences
- Payment Information: Processed securely through payment gateways
- Communication: Messages, feedback, and support requests
2.2 Technical Information
- Device Information: We don't use any tracking or analytics tools that collect personal data.
- Usage Data: Pages visited, booking flow, interaction patterns
- Cookies: For functionality, analytics, and preferences
- Location Data: General location for service optimization
2.3 Information from Partners
As a booking aggregator, we may receive information from:
- Safari operators regarding booking status
- Payment processors regarding transaction status
- Review platforms regarding feedback
- Marketing partners regarding campaign performance
3. How We Use Your Information
3.1 Service Provision
- Process and confirm your safari bookings
- Coordinate with safari operators
- Provide customer support and communication
- Send booking confirmations and updates
- Handle payments and refunds
3.2 Service Improvement
- Analyze booking patterns and preferences
- Improve our platform and user experience
- Develop new features and services
- Conduct market research and analysis
3.3 Marketing & Communication
- Send promotional offers (with consent)
- Share safari updates and news
- Request reviews and feedback
- Personalize marketing communications
4. Information Sharing
4.1 With Safari Operators
As a booking aggregator, we share necessary information with our partner safari operators to fulfill your booking:
- Name and contact details for coordination
- Booking details and preferences
- Special requirements or requests
- Emergency contact information
Note: We only share minimum necessary information and ensure our partners adhere to data protection standards through contractual agreements.
4.2 Service Providers
- Payment Processors: For secure transaction handling
- Cloud Services: For data storage and processing
- Communication Tools: For emails and notifications
- Analytics Providers: For service improvement
4.3 Legal Requirements
We may disclose information when required by:
- Law enforcement agencies with proper authorization
- Government authorities for legal compliance
- Court orders or legal proceedings
- Regulatory requirements for tourism services
5. Data Protection
5.1 Security Measures
- SSL encryption for all data transmissions
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection
5.2 Data Retention
- Booking Data: 3 years for legal and accounting purposes
- User Accounts: Until deletion request or 2 years of inactivity
- Marketing Data: Until consent withdrawal
- Technical Logs: 1 year for security monitoring
6. Your Rights
6.1 Access & Control
Right to Access
Request copy of your personal data
Right to Correction
Update inaccurate information
Right to Deletion
Request data deletion where applicable
Right to Object
Opt-out of marketing communications
Key Points
- We act as booking aggregator, not direct service provider
- Minimum data shared with safari operators
- SSL encryption for all data
- Your rights protected by Indian law
- No selling of personal data to third parties
Document Information
Quick Help
Need immediate assistance with privacy concerns?
Acceptance of Privacy Policy
By using our booking services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
We reserve the right to update this policy. Continued use of our services constitutes acceptance of any modifications. Significant changes will be notified via email.
Book With Confidence
Your privacy is protected. Experience the convenience of our aggregator service with complete peace of mind.